COMMUNICATIONS

SMS & Text Message Communication Policy

We Have Lots Of Loads LLC (WHLOL)

This policy explains how We Have Lots Of Loads LLC communicates via SMS/text message and how you may opt in or opt out.

1 CONSENT TO RECEIVE TEXT MESSAGES

By providing your phone number through:

  • Application forms
  • Contracts
  • Service agreements
  • Website forms
  • Direct communication

You consent to receive SMS/text messages from We Have Lots Of Loads LLC regarding:

Dispatch updates
Load confirmations
Compliance notices
Billing reminders
Account notifications
Service-related communications

Consent to receive text messages is not a condition of purchase.

2 TYPES OF MESSAGES

Text messages may include:

Load details
Pickup and delivery updates
Insurance or compliance reminders
Payment confirmations
Account alerts
Policy updates

Marketing or promotional messages may be sent separately and require explicit consent where applicable.

3 MESSAGE FREQUENCY

Message frequency varies depending on:

  • Active loads
  • Account activity
  • Compliance requirements
  • Billing cycles

There is no guaranteed number of messages per month.

4 MESSAGE & DATA RATES

Standard message and data rates may apply according to your wireless carrier plan.

We Have Lots Of Loads LLC is not responsible for carrier charges.

5 OPT-OUT INSTRUCTIONS

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will receive a confirmation message and no further SMS messages will be sent, except for legally required notices.

For assistance, reply:

HELP

Or contact us directly via email or phone.

6 DATA PRIVACY

Phone numbers and communication data are handled in accordance with our Privacy Policy.

  • We do not sell or share SMS opt-in information with third parties for marketing purposes.
  • SMS consent is not shared with third parties.

7 CARRIER LIABILITY DISCLAIMER

Mobile carriers are not liable for delayed or undelivered messages.

Delivery of messages may be impacted by:

  • Network issues
  • Carrier filtering
  • Device limitations

8 TCPA COMPLIANCE

WHLOL complies with the Telephone Consumer Protection Act (TCPA) and related federal regulations governing text message communications.

All SMS communications are sent to individuals who have provided prior express consent.

9 CHANGES TO THIS POLICY

WHLOL reserves the right to update this SMS Policy at any time. Continued participation in services constitutes acceptance of any revisions.