Official Form

Refund Request Form – We Have Lots Of Loads LLC

All refund requests must be submitted through this form for review. Submission does not guarantee approval.

1 Important Notice

Submission of this form does not guarantee a refund.
All refund requests undergo internal review.
Incomplete forms will not be processed.
Approved refunds are processed within 7–10 business days.

2 Refund Request Form

Full Legal Name *

Phone Number *

Email Address *

Company Name (If Applicable)

Invoice or Contract Number *

Service Type *

Payment Date *

Payment Amount *

Detailed Reason for Refund Request *

Upload Supporting Documentation (Optional)

Upload invoices, receipts, or other supporting documents

☐ I certify that the information provided is accurate and complete.

☐ I understand that submitting this request does not guarantee approval and that all determinations are final.

☐ I consent to receive SMS and text communications from We Have Lots Of Loads LLC regarding dispatch updates, billing notifications, and compliance reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.

3 Non-Refundable Items

The following fees are generally non-refundable once services have been initiated:

Administrative fees
Compliance processing fees
Background verification fees
Insurance activation fees
Authority lease setup fees
Decal production and shipping costs
ELD setup or device costs
Third-party service expenses
Any service already rendered

If services have begun, refund amounts may be adjusted accordingly.

4 Lane Start Date Policy

If a lane start date is changed by the company due to operational requirements, staffing adjustments, or contract modifications, payments remain valid for the next scheduled start date.

Clients must accept the updated start date.
If a client chooses not to accept the revised start date, the payment will be forfeited and no refund will be issued.

5 Chargeback Notice

Clients agree to follow this refund request process before initiating any chargeback or payment dispute.

Unauthorized chargebacks may result in:

Immediate termination of services
Account suspension
Collection efforts for services rendered

The company reserves the right to provide documentation to financial institutions in the event of a dispute.

6 Final Acknowledgment

By submitting this form, you acknowledge that all determinations are final.